Terms and Conditions

1. Acceptance of Terms

Welcome to Jay Academy. These Terms and Conditions (“Terms”) govern your use of the website www.jay-academy.net (the “Site”) and the services, courses, and content offered by JAY ACADEMY LTD (“we”, “us”, “our”).

By accessing or using our Site, creating an account, or enrolling in our courses, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Site or services.

2. User Accounts and Eligibility

• Eligibility: You must be at least 16 years of age to create an account and use our services.
• Parental Permission for Purchases: If you are under the age of 18, you must have permission from your parent or legal guardian to purchase any paid service, including a Diploma. This requires your parent or guardian to contact us for review and formal approval of the order before access is granted.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. You must provide accurate and complete information when creating your account.

3. Intellectual Property and Course License

• Ownership: All rights, title, and interest in the Site and its content, including but not limited to all courses, video lessons, text materials, quizzes, graphics, and logos, are the exclusive property of JAY ACADEMY LTD and its licensors. All our content is protected by UK and international copyright, trademark, and other intellectual property laws.
• Limited License: Upon enrollment in a course, we grant you a limited, non-exclusive, non-transferable license to access and view the course content on our platform for your personal, non-commercial use only. This license is for streaming and viewing purposes within the Jay Academy platform.
• Restrictions: No part of the course content may be downloaded (unless explicitly permitted by an instructor for a specific resource), reproduced, redistributed, shared, or used for any external commercial or non-commercial purpose. Unauthorized use or distribution of our course materials is a violation of these Terms and may expose you to legal accountability under applicable copyright law.

4. Payments, Refunds, and Cancellations

All payments, fees, and transactions for our paid services, including accredited Diplomas, are subject to our official Refund and Returns Policy. This policy outlines the terms, conditions, and procedures for requesting a refund.

For full details, please review our Refund and Returns Policy before making any purchase.

5. User Conduct

As a user of the Jay Academy Site, you agree not to:

• Use the Site for any illegal purpose or in violation of any local, national, or international law.
• Share your account password or allow any other person to access your account.
• Harass, threaten, or abuse other users, instructors, or Jay Academy staff.
• Interfere with or disrupt the security and operation of the Site, or attempt to reverse-engineer any part of our platform.
• Post spam, chain letters, or any other form of unauthorized commercial solicitation.
• Upload or transmit any virus, worm, or other malicious code.

6. Certificates and Diplomas

• Accreditation: We are proud to offer diplomas accredited and recognized by respected organizations, including CPD, IHEAC, UKRLP, QUALIOPI, and ICO. This commitment to quality ensures our students receive credentials that are recognized globally.
• Disclaimer of Outcome: A Certificate of Achievement or an accredited Diploma serves as proof of your completion of the relevant course. It demonstrates the knowledge and skills you have acquired. However, it does not represent a warranty or guarantee of future employment, job placement, academic credit from other institutions, or any other specific real-world outcome.

7. Disclaimers and Limitation of Liability

• Disclaimer of Warranties: The Site and our services are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or secure.
• Limitation of Liability: To the fullest extent permitted by law, Jay Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or services.
• Our total cumulative liability to you for any claim arising out of or relating to these Terms or our Services is limited to the total amount you have paid to us in the one (1) month prior to the event giving rise to the claim.

8. Termination

• Termination by Us: We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, if you violate any provision of these Terms.
• Termination by You: You may terminate your account at any time by contacting our support team. Termination of your account does not entitle you to a refund for any paid services, except as outlined in our Refund and Returns Policy.

9. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new Terms on the Site and updating the “Effective Date.” Your continued use of the Site after such changes constitutes your acceptance of the new Terms.